Generic infrastructure issues (solved 07-11-2019)

At the moment we experience generic infrastructure issues. You may experience one or more of the following issues:

  • overall extreme slowness of the application;
  • not possible to do a run;
  • not possible to do an import;
  • not possible to download documents;
  • generating overviews results in 'Unknown error'.

We will keep you posted about any developments through this known issue.

 

Comments

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    Robert Oortwijn

    Microsoft applied a 'platform hotfix' to Azure. It seems that this fixed at least some of the above issues. We will keep monitoring the issues and inform you accordingly.

  • Avatar
    Robert Oortwijn

    Unfortunately, the problem seems to occur again. We're working hard on a solution.

  • Avatar
    Robert Oortwijn

    Our supplier has made the necessary adjustments, so this problem should be solved.

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